March 4, 2025

People-First: How Implementing AI Improves the Resident Experience

Explore the partnership between LeFrak and EliseAI—working together to enhance resident workflows, boost team productivity, and deliver exceptional resident experiences.

This session will cover how combining forward-thinking processes with cutting-edge AI and automation solutions has:

Enhanced operational efficiency by tailoring processes to maximize automation and meet resident needs.
Evolve workflows to save time without interruptions that disrupt productivity, allowing teams to focus on high-impact tasks.
Leveraged AI to deliver exceptional resident support, from resolving maintenance issues to proactive follow-ups.
Hosted By
Francesca Loftus
Chief Experience Officer

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Arthur Kosmider
Senior Director

Arthur Kosmider is the Senior Director of Marketing & Resident Experience at LeFrak, overseeing marketing, customer experience, and public relations for a 20k+ unit residential portfolio nationwide. With expertise in digital marketing and AI-driven solutions, he enhances resident experience and operational efficiency through technology integration. Arthur’s data-driven approach strengthens brands, boosts property performance, and drives market growth. Previously, he held key marketing roles at Related, Stuytown, and TGM, building teams and advancing new development marketing strategies.

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Included in this Series

AI in Property Management Operations

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Sep 26 at 12:00PM EST