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This kickoff session is designed to demystify artificial intelligence and help multifamily professionals build a confident understanding of what AI is - and what it isn’t. Whether you're new to the topic or looking to sharpen your knowledge, this webinar offers clear, approachable explanations of how AI works and where it's already being used in the industry.
Who Should Attend & Why:
This session is designed for multifamily professionals across all roles - executives, operators, marketers, client service teams, and even owners - who want to better understand how AI is shaping the industry.
Key Takeaways:
-Learn what artificial intelligence is (and isn’t) in clear, non-technical terms
-Understand the different types of AI tools used in multifamily housing
-See real-world examples of AI in action for both prospective and current residents
-Gain insight into industry trends driving adoption and innovation
-Prepare your team to engage in informed AI conversations and decisions
As AI tools become more common across the multifamily industry, knowing how to evaluate them responsibly is critical. This session helps you make sense of what’s behind the technology: from privacy and data security to how to ask the right questions when reviewing vendors or tools. You’ll gain practical strategies to assess risks, promote inclusive design, and ensure AI tools align with your operational goals and resident needs.
Who Should Attend & Why:
Ideal for executives, IT teams, operations leaders, and anyone involved in evaluating or managing technology vendors, this session breaks down what responsible AI adoption looks like in practice.
Key Takeaways:
-Understand the basics of data privacy and AI safety standards
-Learn how to evaluate AI technology: key questions and due diligence
-Recognize the importance of accessible, inclusive design in housing
-Get tools for making informed, thoughtful decisions about new platforms
AI adoption doesn’t just affect systems - it impacts people. This session focuses on how to thoughtfully integrate AI into your operations in ways that support your teams and elevate resident experience.
Who Should Attend & Why:
This session is especially valuable for regional managers, on-site leaders, centralized services teams, HR professionals, and training leads navigating the people-side of AI adoption. If your teams are already stretched thin, adding new tools can feel like more work - but this webinar shows how AI can actually relieve pressure by automating repetitive tasks and supporting staff.
Key Takeaways:
-Learn how AI can support on-site and centralized teams
-Explore change management strategies that drive successful AI rollouts
-Understand how to align AI tools with your customer experience goals
-Hear examples of how AI improves team efficiency and resident satisfaction
With over a decade of experience in property management operations, Jacob Kosior has built a career helping teams navigate change, implement new technology, and rethink the way work gets done. As the former Vice President of Centralized Services at Cardinal Group and now VP of Client Strategy at EliseAI, Jacob brings a deep understanding of both the day-to-day realities onsite and the strategic opportunities presented by AI and centralization.
At EliseAI, Jacob partners with property management leaders across the country to reimagine operational structures, drive efficiency, and deliver better resident experiences through automation. He’s passionate about bridging real estate and technology - creating solutions that not only improve ROI but also reduce burnout, improve team workflows, and unlock new career paths for the property management industry.
With nearly a decade of experience in multifamily property management, Andrew specializes in identifying innovative ways to boost property performance. Prior to joining EliseAI, Andrew served as the Director of Strategy & Property Management at Habyt, a global coliving company. Andrew has a BA from Princeton University.