Leasing strategies aren’t one-size-fits-all. Some buildings need to fill units fast, while others need to qualify renters carefully before moving forward. With our newest upgrade to LeasingAI you get a fully customizable AI leasing assistant that adapts to your goals—whether it’s increasing tour volume, reducing unqualified tours, or driving more applications.
With our latest upgrade, you can create custom modes tailored to each community’s leasing strategy. Within each mode you select the settings for:
✅ Discovery – What questions does the AI ask to learn about the renter’s needs?
✅ Screening – Do you want to screen renters based on income, credit score, or other factors?
✅ Customization – What are key selling points you want to highlight?
✅ Conversion Goal – Should the AI schedule a tour or push for an application?
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Customizing Your AI Assistant for Your Leasing Strategy
Leasing needs vary by property, and your AI assistant should let you adapt accordingly. By customizing discovery, screening, and conversion settings, you can ensure your AI assistant aligns with each community’s unique strategy.
To illustrate how this works, we’ve put together two examples below:
High-Occupancy Buildings: Drive Applications from Qualified Renters
For buildings in high demand, you don’t want to waste time on renters who may not qualify or on units that aren’t available. Instead, you can set up a mode to focus on screening renters and driving applications.
✔ Discovery Settings: Focus on unit availability and match the prospect’s criteria with available options.
💬 “Are you looking for a one-bedroom or two-bedroom? Our units all offer stainless steel appliances.”
💬 “We currently have a one-bedroom available that fits your move-in timeline. Some of them offer a balcony, is that something you are interested in?”
✔ Screening: Ask income and credit score questions to ensure the renter meets qualification requirements.
💬 “Before we proceed, our minimum credit score requirement is 580, and income must be 3x the rent. Does that work for you?”
✔ End Goal: If they qualify, prompt them to submit an application immediately.
💬 “Great! This unit is in high demand. You can apply now to secure the unit—here’s the application link.”
New Developments or Low-Occupancy Buildings: Maximize Tour Bookings
For new lease-ups or communities with more availability, the focus should be on engaging prospects, understanding their needs, and getting them in for tours.
✔ Discovery Settings: More open-ended and exploratory to understand renter preferences.
💬 “What’s most important to you in your next home? More space, in-unit laundry, a great view?”
💬 “We have a few options that might be a great fit based on what you’re looking for! Our community also has a rooftop, gym, and a co-working space.”
✔ Screening: Can be skipped or can confirm application requirements based on the community’s uploaded leasing criteria.
💬 “To apply we require your income to be 5x the rent, does that work for you?”
✔ End Goal: Prioritize tour scheduling to bring renters in.
💬 “Would you like to come in for a tour? I can schedule one at a time that works for you. We’re located right by the NQR subway stop for easy commuting.”
By making the conversation engaging and dynamic, renters feel more comfortable exploring options, leading to more in-person visits and increased leasing velocity.
Create Unlimited Modes, Customize Everything
Now you can create as many modes as you need and assign them to one or multiple properties based on their leasing goals.
✔ One mode per property – Tailor discovery, screening, and end goals for each building.
✔ Multiple properties per mode – Apply the same leasing strategy across communities.
✔ Full control over customization – Add more or fewer qualifying questions, adjust screening intensity, and choose between prioritizing applications or tours.
Why This is a Game-Changer
Adapt AI leasing to fit any property’s goals – high-occupancy buildings, lease-ups, and everything in between.
Eliminate wasted time by screening renters upfront—eliminating unqualified tours and applications while maximizing showings where needed.
Seamless renter experience –a more engaging and personable conversation experience that creates higher-intent leads, recommends units based on preferences, and expertly sells the community and its offerings.
Drive results – whether it’s higher tour conversions or faster application submissions, you’re in control.