Overview
Leasing
Delinquency
Renewals
AI-Guided Tours
Maintenance App
VoiceAI
Lease Audits
Move-In
CRM
Success stories
Chapter 1

Automation

EliseAI automates leasing, resident, and maintenance operations — streamlining conversations, tasks, and workflows across your entire portfolio.

Automation cuts ~52% of leasing and resident admin hours and enables centralized teams to manage up to 5-10x more units per person.

Leasing

EliseAI automates leasing end-to-end — engaging leads 24/7, answering questions, scheduling tours, screening prospects, and automating follow-ups to maximize conversions.

How AI Improves Asset Performance
↓ Time on Market
↑ Lead to Lease
↑ Lead Qualification
↑ Portfolio Cross-Sell
One Prospect, One Conversation
Elise unifies every interaction per prospect, even across multiple communities.
All Leads Answered, More Leases Signed
Automate over 90% of conversations and tour bookings, freeing up your onsite teams to tour and greet.
EliseAI automates ~65% of leasing activities, allowing centralized teams to manage up to 10 communities (2,000-3,000 units) each — cutting response times from hours to seconds and freeing onsite staff to focus on prospects.

Delinquency

EliseAI simplifies delinquency by notifying residents of balances, answering billing questions, and guiding them through repayment options before escalation.

How AI Improves Asset Performance
↓ Time to Collect
↑ Legal Costs
↑ Delinquency Rate
Send Payment Reminders & Handle All Questions
Handle all rent inquiries, from reminders and late fees to payment options and charge explanations.
Create & Manage Payment Plans
Arrange and manage payment plans, ensuring consistent rent payments with automatic reminders.
EliseAI automates 90% of delinquency conversations, freeing onsite teams and powering centralized ACM operations.

Renewals

EliseAI simplifies renewals by proactively checking in with residents, answering lease-term questions, and guiding them through the renewal process automatically.

How AI Improves Asset Performance
↓ Unit Turn Spend
↑ Renewal Time
↑ Renewal Rate
Automate Renewal Outreach
Elise notifies residents, tracks progress, and sends renewal reminders.
Know Intent Instantly
Real-time dashboards surface each resident’s likelihood to renew, guiding incentives and next steps.
Automation and centralization increase renewal rates by up to 40% by removing manual follow-ups and standardizing outreach.

AI-Guided Tours

AI-Guided Tours make touring effortless — offering unmatched flexibility, personalization, and seamless integration with your building’s existing technology.

How AI Improves Asset Performance
↓ Tour Volume
↑ Staffing Costs
↑ Show-to-Lease Conversion
Always Available Touring
Prospects can tour anytime—nights, weekends, or holidays—maximizing availability and eliminating missed opportunities.
Personalized Touring Experience
Elise engages prospects, answers questions, and showcases properties—like a tour guide, but AI-powered.
Self-guided tours allow after-hours and cross-property coverage, letting leasing agents flex across assets and boost touring capacity.

Maintenance App

The Maintenance App gives your team an AI-powered mobile tool for work-order scheduling, coordination, and visibility — from auto-assigning work orders to geo-fenced time tracking.

How AI Improves Asset Performance
↓ Admin Time
↑ Maintenance Completion Rate
↑ Work Order Turnaround Time
The Maintenance App cuts admin time by 25–40% and enables shared-service staffing across nearby properties leading to 10–30% faster issue resolution.

VoiceAI

VoiceAI unites every must-have capability in one platform — instantly answering calls, booking tours, and capturing every detail to keep your teams focused on higher-value work.

How AI Improves Asset Performance
↓ After-Hours Lead Conversion
↑ “Overflow” Lead Capture
↑ Language Coverage (30+)
VoiceAI delivers 100% call coverage and 30% higher after-hours lead capture, enabling fully centralized communication.

Lease Audits

ResidentAI reads leases, compares them against the ledger, and flags discrepancies like missed charges or unsigned addenda.

How AI Improves Asset Performance
↓ Recaptured Revenue
↑ Compliance With Lease Terms
↑ Legal Costs From Preemptive Resolution
Effortless Lease Audits with AI
Identify discrepancies, ensure accurate billing, reduce compliance risks, and increase team efficiency.
Automatically Recover Lost Revenue
Elise operates in the background to catch undercharges like missed pet fees, gym memberships, or parking fees, ensuring no revenue is left behind.
Lease Ledger Audits ensure no fee is missed, no addendum unsigned, and no revenue left behind.

Move-In

Residents self-service their move-in checklist, saving agents significant time. ResidentAI for Move-Ins proactively reminds residents of checklist items, like renter’s insurance, and follows up until everything is complete.

How AI Improves Asset Performance
↑ Compliance With Lease Terms
Personalized Resident Checklists
Residents get a clear checklist in one place, from uploading documents to reserving elevators.
AI-Powered Document Verfication
Automatically verify insurance and COIs to catch errors early and prevent compliance risks.
Give residents peace of mind & teams more time to focus on delivering a great first impression.

EliseCRM

EliseCRM brings tasks, scheduling, campaigns, reporting, and self-learning AI into one connected platform — empowering teams to work faster and deliver exceptional renter experiences.

Fieldstone Properties Overview

Smarter workflows, faster resolutions, and happier teams—Fieldstone modernized maintenance with EliseAI Maintenance App.

Owner-Operator
Maintenance
Conventional
8,000+ Units
Challenges
Pen and paper workflows
Difficulty tracking and scheduling
No visibility into technician activity and location
39%
Increase in Monthly Completed Work Orders
47%
Increase in Work Order Completed Under SLA
8%
Increase In Work Order Completion Rate
Data from 2-months pre and post Maintenance App rollout
“In the past, it has been a little dicey trying to get our guys to try new technology. Not with the Maintenance App. I have my guys coming to me like 'Dave, this app makes our job easier, and our specialized turn team actually asked to be added onto the pilot when they saw the success the first few teams were having with the tool.”
Dave Simpson
Assistant Maintenance Manager