Chapter 3

Services

EliseAI Services combine expert consulting, training, and support to make centralization real for every property, portfolio, and person.

Consulting Engagement Plan

Objective

Example Activities

Define the Strategy and Design the Pilot

Months 1-3

60-minute strategy workshop to establish 3-year roadmap

Conduct activity mapping exercise to define future roles

Provide job descriptions and central team sizing models

Source best-in-class recommendations from extensive centralization industry experience

Support the Pilot Launch

Months 4-6

In-person site visits to train & enable onsite & central teams

Source best-in-class recommendations from extensive centralization industry experience

Scale the Model

Months 7-12

Jointly develop marketing materials + case study

Serve as strategic advisors on how to scale pilot

Design fee manager bill-back structure to compete

Teams Involved

Includes operations leadership, central team managers, and community managers (optional).

Where EliseAI Provides Consultative Support

Strategy and Roadmap Planning

Best-Practice Materials + Data + Modeling Tools

Hands-On Central Team Enablement

We have guided more than 100 property management companies through their AI transformation and centralization journeys.

Centralization Playbook

A 300-page playbook packed with strategies, frameworks, and best practices to transform portfolio performance.

Included in the Playbook

The case for centralization and what the North Star of a world-class operating model looks like

How to define your centralization strategy and assess readiness

A practical guide to implementation across technology, operations, commercial model, & change management

Frameworks and roadmaps to scale execution and optimize performance

Team Guiding Your Success

The EliseAI Consulting Team combines deep experience in management consulting, proptech innovation, and multifamily operations.

CENTRALIZATION LEADERSHIP TEAM

Ian Weng

SVP Strategy

ian.weng@eliseai.com

Jacob Kosior

VP Client Strategy

jacob.kosior@eliseai.com

Ben Scieszka

Director – Strategy & Planning

ben.scieszka@eliseai.com

CENTRALIZATION CONSULTING TEAM

Andrew Doar

andrew.doar@eliseai.com

Caroline Teunissen

caroline@eliseai.com

Grant Langevin

grant.langevin@eliseai.com

Jose Berruecos

jose@eliseai.com

Nana Ama

nanaama@eliseai.com

Nishant Singhal

nishant@eliseai.com

Cole Morgan

cole.morgan@eliseai.com

Ed Li

edward.li@eliseai.com

Sofia Bombieri

sofia@eliseai.com

Drawing on the structured problem-solving discipline of McKinsey, Bain, and BCG, the team pairs strategic rigor with firsthand understanding of how property management organizations operate day-to-day. This blend enables EliseAI consultants to design practical, data-driven strategies that identify opportunities for efficiency and scale, and translate seamlessly into execution through close collaboration with EliseAI’s product and engineering teams.

Consulting

EliseAI offers dedicated consulting services to help operators successfully transition to a centralized operating model. Our team partners with you every step of the way, from assessing current workflows to designing team structures and measuring results, ensuring a smooth, scalable rollout that aligns with your business goals.

Centralization Consulting

Tech Stack Consolidation

Hands on Training and Enablement

AI Change Management & Transformation

Joint Marketing & Pitch Development

Tools

We have a variety of self-serve tools at your disposal to make centralization and specialization easy.

Centralization Planner

A comprehensive modeling tool provides a data-driven blueprint for centralizing operations by linking day-to-day workflows to staffing needs and financial outcomes.