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Chapter 1

Automation

EliseAI automates leasing, resident, and maintenance operations — streamlining conversations, tasks, and workflows across your entire portfolio.

Automation cuts ~52% of leasing and resident admin hours and enables centralized teams to manage up to 5-10x more units per person.
Up Next
Leasing ->

Leasing

EliseAI automates leasing end-to-end — engaging leads 24/7, answering questions, scheduling tours, screening prospects, and automating follow-ups to maximize conversions

How AI Improves Asset Performance
↓ Time on market
↑ Lead to lease
↑ Lead qualification
↑ Portfolio cross-sell
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Automation cuts ~52% of leasing and resident admin hours and enables centralized teams to manage up to 5-10x more units per person.
Up Next
Delinquency ->

KPI Reporting

The new Portfolio Summary Dashboard transforms EliseCRM into a true command center — turning thousands of data points into instant, actionable insights for portfolio leaders.

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Portfolio-wide performance snapshot with customizable date ranges.
Color-coded health scoring for quick prioritization.
Flexible benchmarking and alert thresholds set
by your team.
Built-in definitions and context to ensure data alignment.
Up Next
Delinquency ->

Fieldstone Properties Overview

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Challenges
Pen and paper workflows
Difficulty tracking and scheduling
No visibility into technician activity and location
39%
Increase in Monthly Completed Work Orders
47%
Increase in Work Order Completed Under SLA
8%
Increase In Work Order Completion Rate
Data from 2-months pre and post Maintenance App rollout.
“AI-Guided Tours has enabled us to serve prospects around the clock, making sure people can tour at their own convenience and allowing us to staff our properties flexibly.”
Dave Simpson
Assistant Maintenance Manager
Up Next
Delinquency ->

GoldOller Real Estate Investments

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12x
ROI on AI Spend
47%
Increase in Employee Retention Rates
2 Days
Median Lead-to-Lease Timeline
4%
Increase in Occupancy Rates
Challenges
Rolled out EliseCRM across 40,000 units
Deployed LeasingAI, ResidentAI, and VoiceAI to nurture leads and help residents
Comprehensive change management, supported by EliseAI
“AI-Guided Tours has enabled us to serve prospects around the clock, making sure people can tour at their own convenience and allowing us to staff our properties flexibly.”
Dave Simpson
Assistant Maintenance Manager
Up Next
Overview ->
Chapter 1

Automation

EliseAI automates leasing, resident, and maintenance operations — streamlining conversations, tasks, and workflows across your entire portfolio.

Consulting Engagement Plan
Objective
Example Activities
01
Define the strategy and design the pilot
Months 1-3
Conduct activity mapping exercise to define future roles
Provide job descriptions and central team sizing models
Source best-in-class recommendations from extensive centralization industry experience
02
Support the pilot launch
Months 4-6
Conduct activity mapping exercise to define future roles
Provide job descriptions and central team sizing models
Source best-in-class recommendations from extensive centralization industry experience
03
Scale the model
Months 7-12
Conduct activity mapping exercise to define future roles
Provide job descriptions and central team sizing models
Source best-in-class recommendations from extensive centralization industry experience
Teams Involved
Operations leadership, central team managers, and community managers (optional)
EliseAI provides consultative support with
Strategy and roadmap planning
Best-practice materials + data + modeling tools
Hands-on central team enablement
Automation cuts ~52% of leasing and resident admin hours and enables centralized teams to manage up to 5-10x more units per person.
Up Next
Playbook ->

KPI Reporting

The new Portfolio Summary Dashboard transforms EliseCRM into a true command center — turning thousands of data points into instant, actionable insights for portfolio leaders.

CENTRALIZATION LEADERSHIP TEAM
Ian Weng
SVP Strategy
ian.weng@eliseai.com
Jacob Kosior
VP Client Strategy
jacob.kosior@eliseai.com
Ben Scieszka
Director – Strategy & Planning
ben.scieszka@eliseai.com
CENTRALIZATION LEADERSHIP TEAM
Ian Weng
ian.weng@eliseai.com
Jacob Kosior
jacob.kosior@eliseai.com
Ben Scieszka
ben.scieszka@eliseai.com
Ben Scieszka
ben.scieszka@eliseai.com
Ben Scieszka
ben.scieszka@eliseai.com
Ben Scieszka
ben.scieszka@eliseai.com
Ben Scieszka
ben.scieszka@eliseai.com
Ben Scieszka
ben.scieszka@eliseai.com
Ben Scieszka
ben.scieszka@eliseai.com
Drawing on the structured problem-solving discipline of McKinsey, Bain, and BCG, the team pairs strategic rigor with firsthand understanding of how property management organizations operate day-to-day. This blend enables EliseAI consultants to design practical, data-driven strategies that identify opportunities for efficiency and scale, and translate seamlessly into execution through close collaboration with EliseAI’s product and engineering teams.
Up Next
Consulting ->

Consulting

EliseAI offers dedicated consulting services to help operators successfully transition to a centralized operating model. Our team partners with you every step of the way, from assessing current workflows to designing team structures and measuring results, ensuring a smooth, scalable rollout that aligns with your business goals

Centralization Consulting
Tech Stack Consolidation
Hands on Training and Enablement
AI Change Management & Transformation
Joint Marketing & Pitch Development
Up Next
Consulting ->

Consulting

EliseAI offers dedicated consulting services to help operators successfully transition to a centralized operating model. Our team partners with you every step of the way, from assessing current workflows to designing team structures and measuring results, ensuring a smooth, scalable rollout that aligns with your business goals

Centralization Planner
Comprehensive modeling tool that provides a data-driven blueprint for centralizing operations—linking day-to-day workflows to staffing needs and financial outcomes
Centralization Planner
Comprehensive modeling tool that provides a data-driven blueprint for centralizing operations—linking day-to-day workflows to staffing needs and financial outcomes
Centralization Planner
Comprehensive modeling tool that provides a data-driven blueprint for centralizing operations—linking day-to-day workflows to staffing needs and financial outcomes
Centralization Planner
Comprehensive modeling tool that provides a data-driven blueprint for centralizing operations—linking day-to-day workflows to staffing needs and financial outcomes
Centralization Planner
Comprehensive modeling tool that provides a data-driven blueprint for centralizing operations—linking day-to-day workflows to staffing needs and financial outcomes
Up Next
Consulting ->
Up Next
Playbook ->