With EliseAI's call scoring tool, there's no need for mystery shopping or manual call sampling. Automatically score every prospect call to ensure consistent, high-quality interactions from your leasing team.
Maintain quality control with call recordings, detailed reports, and insights for every inbound and outbound call.
Track and evaluate agent performance with real-time metrics and insights on the same platform they use for calls.
Call scoring metrics can be updated anytime, giving users full control over the leasing experience and quality assurance efforts.
Customize your scoring to focus on what matters most to your community, like asking for a prospect's name or determining their move-in date. Our AI automatically records and scores every call based on your chosen metrics.
VoiceAI seamlessly integrates with EliseCRM, handling over 70% of calls with consistent, human-like responses, saving agents time and allowing them to focus on high-value tasks.
View performance at any level, whether comparing onsite and centralized leasing agents or evaluating different buildings in your community.