Maximize resident satisfaction with rapid responses and proactive follow-ups to maintenance requests. ResidentAI submits work orders on behalf of residents, deprioritizes non-emergencies, and automatically updates your systems and teams for seamless management.
Say goodbye to incomplete requests. ResidentAI engages with residents to gather necessary details, improving issue diagnosis and speeding up resolution times.
ResidentAI follows pre-set emergency call routing for urgent situations like lockouts, ensuring residents receive help, even after-hours.
Maintain full visibility into AI conversations with automatic updates directly to your PMS and EliseCRM, simplifying follow-ups and streamlining your tech stack.
Provide residents with a single number to text or call for work order requests. Elise manages submissions, requests videos or images when needed, and provides ongoing status updates, all in over 50 languages.
De-escalate non-emergencies by customizing which maintenance requests residents can self service and defining emergency vs. routine issues. Elise guides residents through quick fixes, like changing batteries or resetting circuit breakers, with helpful how-to videos, reducing the need for onsite assistance.
Ensure seamless communication by keeping residents, vendors, and agents informed throughout the process. Elise offers real-time updates, outlines next steps, and smoothly hands off to onsite teams as needed, whether for routine maintenance or urgent requests.
Provide residents with a single number to text or call for work order requests. Elise manages submissions, requests videos or images when needed, and provides ongoing status updates, all in over 50 languages.
De-escalate non-emergencies by customizing which maintenance requests residents can self service and defining emergency vs. routine issues. Elise guides residents through quick fixes, like changing batteries or resetting circuit breakers, with helpful how-to videos, reducing the need for onsite assistance.
Ensure seamless communication by keeping residents, vendors, and agents informed throughout the process. Elise offers real-time updates, outlines next steps, and smoothly hands off to onsite teams as needed, whether for routine maintenance or urgent requests.