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April 17, 2025

Already Centralized, What Now?

So you’ve implemented a centralized model, what now? Centralization is a continual journey, not something you can start and suddenly stop. The most successful operators continuously refine and evolve their approach, finding new ways to expand efficiencies, enable centralized teams to support more communities, and drive more value from their centralized model.

We’ll explore the next phase of centralization and how to turn operations improvements into portfolio growth. This session will cover:

How to expand centralized functions by identifying and integrating new opportunities like leasing, maintenance, and beyond.
How to scale your centralized teams operations to cover more units efficiently, without sacrificing service quality.
How to leverage the benefits of centralization to fuel portfolio expansion without significantly increasing costs.
Hosted By
Cole Morgan
Strategy & Business Operations Manager

At EliseAI, Cole Morgan helps our partners achieve their centralization objectives by going beyond the product to help parters change how their organization operates. In this endeavor, Cole leverages his prior experience at McKinsey, where he led teams helping Fortune 500 companies innovate on their historic business models and capture the value from the latest technology.

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David Thomas
Founder

David is the founder of transformRE, a consulting firm specializing in PropTech and real estate solutions (www.transformre.co). He also serves as the Director of Innovations at Veritas Investments, a vertically integrated manager of multifamily properties for institutional and individual investors. In this role, he spearheads innovation initiatives through strategic investments in PropTech companies, advisory roles with early-stage startups, and the implementation of diverse technologies benefiting both residents and staff. Before this, he served as an Asset Manager and Regional Property Manager at Veritas. With a robust background in real estate, David has also managed loan servicing and dispositions teams, overseen multi-family and condo development projects, and handled property management and leasing operations.

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Included in this Series

AI in Property Management Operations

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Sep 26 at 12:00PM EST