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May 8, 2025

Optimizing AI & Automation for Onsite Managers

As AI and automation become integral parts of property management, onsite teams play a critical role in ensuring its success.

This webinar will equip onsite managers with the knowledge and skills needed to leverage AI in their daily operations. Participants will gain a clear understanding of AI capabilities, key terminology, and best practices for seamless AI integration. This session will cover:

How to identify points of contact responsible for managing AI knowledge, handling escalations, and training new agents to work with AI.
Input, update, and maintain the AI’s Knowledge Bank at the property level to ensure accurate, relevant responses.
Track key metrics like handoff percentage and early takeover rate, and implement strategies to reduce unnecessary manual interventions while improving AI efficiency.
Hosted By
Jacob Kosior
VP, Client Strategy

Jacob is the Vice President of Client Strategy at EliseAI and has over a decade of experience in the multifamily housing industry, spanning operations, marketing, and centralized services. Prior to joining the EliseAI team, Jacob served as the Vice President of Centralized Services at Cardinal Group Management and has previously held leadership positions with BH Management, The Dinerstein Companies, and CA Ventures.

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Andrew Doar
Client Strategy Partner

Andrew is a Client Strategy Partner at EliseAI. With nearly a decade of experience in multifamily property management, Andrew specializes in identifying innovative ways to boost property performance. Prior to joining EliseAI, Andrew served as the Director of Strategy & Property Management at Habyt, a global coliving company.

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Included in this Series

AI in Property Management Operations

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Sep 26 at 12:00PM EST