Online Scheduling
The Right Way

Bringing the intelligence of every Elise call to your website, so patients book the right visit, with the right provider, every time.

The Challenge with Basic Self-Schedulers
One-size-fits-all scheduling tools can’t verify insurance, triage symptoms, or match patients to the right provider, leading to misbooked appointments, duplicate charts, and staff fixing errors that shouldn’t happen.
Scheduling Impacts Patient Choice
85%
Patients 30–44 Say Online Scheduling Influences Provider Choice
1.8%
VS 5.9%
No-Show Rate for Online vs. Phone Bookings
24%
Adults Would Switch Providers Without Digital Booking
Scheduling Intelligence, Not Just Booking
Elise's intelligence comes to your website, so online bookings reflect the same care and accuracy as a call with your front desk.
book and interact
Chat interface showing a message from Elise offering help to schedule an appointment or answer care questions, and a response saying, 'I'd like to schedule a visit.'
Smart Scheduling
Insurance Verification at Booking
Patients upload and verify insurance information automatically. Eligibility checks run before the appointment is confirmed, so coverage issues are caught before the visit.
Digital insurance card for Northstar Health showing member name Lucia Moretti and member ID 482941-4829 with AI scanning in progress.
Create Patient Profiles Directly in Your EHR
Elise collects complete patient demographics and creates patient profiles in your EHR. New patients are onboarded at booking, with existing records matched and merged.
3D translucent cube with a blue top featuring a stylized face icon and a black medical clipboard icon on one side.
Custom Configuration
Configures to your practice: provider preferences, location rules, appointment types, escalation paths, & more.  
Intelligent Provider Matching
Adapts to provider preferences, insurance acceptance, and scheduling rules so patients only see options that fit their situation.
Patient Intelligence & Memory
Reads charts, billing alerts, and imaging history before booking, so balances and special requirements inform every decision.
Adapts to your workflows
Workflow routing showing availability of doctors Ellen Kim (9AM-12PM), Robert Monroe (12PM-5PM), and Simon Veldt (12PM-5PM).
Route Inquiries to the Right Staff
For requests needing follow-up, Elise creates tasks & patient cases in your EHR with full context so your team can respond fast.
Notification showing 3 new messages with the top message from Chloe Simmons asking about evening appointments, received 1 minute ago.
Answer Common Questions Instantly
Office hours, locations, services, and policies handled automatically so your team stays focused on care.
Marketing campaign dashboard for One Clinic flu shot campaign with Campaign ID A-4722, channel Email, and a send list showing three profile pictures plus 24 more, an 86% open rate, and a 45% response rate.
Marketing Sourced Tracking
See which campaigns and channels convert to booked appointments, so your team knows which marketing dollars produce revenue.
COMPARE PATIENT SCHEDULING SOFTWARE
EliseAI vs. Generic Self-Schedulers
Generic Scheduler
EliseAI
Insurance Eligibility Verification
No
Yes
Symptom-Based Appointment Typing
No
Yes
Multi-Appointment Bundling
No
Yes
Patient History Intelligence
No
Yes
Unified Multi Channel Scheduling
No
Yes
Provider-Level Scheduling Rules
No
Yes
Continuity of Care Matching
Yes
Yes
New Patient Intake and EHR Profile Creation
No
Yes
Benefits Check at the Service Level
No
Yes
Generic Scheduler
Insurance Eligibility Verification
No
Symptom-Based Appointment Typing
No
Multi-Appointment Bundling
No
Patient History Intelligence
No
Unified Multi Channel Scheduling
No
Provider-Level Scheduling Rules
No
Continuity of Care Matching
Yes
New Patient Intake and EHR Profile Creation
No
Benefits Check at the Service Level
No
EliseAI
Insurance Eligibility Verification
Yes
Symptom-Based Appointment Typing
Yes
Patient History Intelligence
Yes
Unified Multi Channel Scheduling
Yes
Provider-Level Scheduling Rules
Yes
Continuity of Care Matching
Yes
New Patient Intake and EHR Profile Creation
Yes
Benefits Check at the Service Level
Yes
Frequently Asked Questions
Can patients schedule appointments 24/7?
Do patients need to create an account to schedule online?
Does online scheduling integrate with our EHR?
Can we control which appointment types are available online?
How does online scheduling reduce no-shows?
How is EliseAI different from a basic scheduling widget?
Is patient data secure?

Booking Should Be the Easiest Part of Your Website

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