.svg)
New, powerful tools (like SentimentAI) are making it easier than ever for operators to keep their finger on the pulse of resident needs. But knowing what your residents need is only half the battle—the real challenge is translating those insights into action.
The Scion Group team has cracked the code on turning feedback into fuel for NPS increases, and they're joining us to share their playbook. You'll learn...
Amy Finn—lover of all things detailed is currently working as Director of Brand at The Scion Group. With over a decade of brand & marketing and hospitality under her belt, including a position of Head Coffee QC Manager for North America at Soho House, as well as a degree in Classical Music Performance, she brings her own unique flavor into presentation, branding, and everyday operations. With her journey into brand starting as a classical musician, she finds the art of sweating the details necessary to grow and consistently create greatness. Her passion for elevating customer experience and pushing the boundaries of brand and interior design drives her daily work.
Mary Hsieh is a driven and enthusiastic Market Research Analyst with over 2 years of experience turning insights into action at The Scion Group. She has worked to improved Scion’s competitiveness and performance through processing, transforming, and analyzing data with SQL, constantly dedicated to envisioning, documenting, and clearly communicating novel end-to-end solutions for business needs. Mary brings her experience in managing multi-functional teams to quickly address challenges and create sophisticated solutions for The Scion Group.
As a Senior Product Manager at EliseAI, James Hsiao works closely with customers to transform operational inefficiencies into smooth, tech-enabled workflows. With a career spanning tenures at some of the fastest growing B2B and B2C software companies in the world, including Uber, Shopify, and TikTok, James has both the technical skills and outcome-oriented vision to build products designed to leave a lasting impact on the future of multifamily.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
