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A resident texts that a pipe burst in 6A. Before, that meant a phone tree, a rushed work order, and a lot of clicking from wherever you happened to be. With Apollo, it's one sentence: open the emergency work order, notify the affected residents, pause delinquency notices on those units, and flag any move-ins or tours this week. Apollo works out which units sit below 6A, drafts everything, and asks for your approval before it acts. That's Apollo built for maintenance.
Bryan Li, Product Manager at EliseAI, sits down with Jimmy McClung, Maintenance Support Supervisor at LUMA Residential, to walk through Apollo's maintenance-specific capabilities inside the Maintenance App and Agent by EliseAI mobile app, and to show how a real facilities team uses it in the field, from updating work orders by voice to creating inspections on the go without heading back to the office.
You'll learn...
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Bryan Li is a product manager at EliseAI, where he directly oversees the development of EliseAI's Facilities Intelligence suite. An ex-founder, Bryan brings an ownership mentality to his role at EliseAI, partnering with leading operators to develop maintenance-focused solutions that help teams turn units faster, cut costs, and deliver consistent service for their residents. Bryan is a Harvard Graduate with 7+ years of product management experience.
Jimmy is a longtime facilities leader who has spent over 20 years at LUMA Residential. In his role, he oversees the work of LUMA's dedicated facilities staff members, using Apollo to help automate work that otherwise would have been manual.
