Thought Leadership
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September 24, 2026 12:00 PM

Student Housing Roundtable 2026: What's New and What's Next

Student housing has always been multifamily's proving group, where Gen Z demand trends land first, and where operators are forced to innovate fastest to keep up with changing consumer expectations. As the '26-'27 leasing season wraps up, EliseAI is hosting leaders from three of the industry's most forward-thinking operators for a fireside chat on talk technology, AI, and leasing trends that are reshaping the way they approach the next one.

Erin Mahone, SVP of Innovation & Implementation at CLS Living, Ruthie Woodard, Director of Leasing at University Partners, and Tyler Rosa, Operations Analyst at Cardinal Group, join EliseAI for a candid roundtable on what's actually working: the automation that gives onsite teams their time back, the knowledge bank strategies that turn turn-season chaos on its head with AI-powered self-help, and how to evaluate a tech stack without falling into AI fatigue.

You'll learn...

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Where the '26-'27 leasing season landed: the occupancy and concessions trends operators should carry into '27-'28 planning
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How to meet Gen Z demand where it actually lives: after-hours leads, weekend inquiries, and AI that works outside the 10-5 window
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AI and the human connection: how student housing operators are using automation to free up time for meaningful resident relationships and keep satisfaction scores up

Hosted By

Sarah Prescott

Client Strategy Partner
EliseAI

Sarah Prescott is a technology transformation leader who specializes in bridging the gap between innovation and adoption, ensuring that the right solutions don't just get built, but get embraced. With deep expertise in the housing industry, Sarah excels at aligning C-suite vision with on-the-ground reality, turning complex technology rollouts into intuitive, seamless experiences that users actually own. At EliseAI, Sarah brings that same philosophy to AI-powered leasing and resident experience: making intelligent automation feel less like a disruption and more like the obvious next step.

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Erin Mahone
SVP of Innovation and Implementation
CLS Living

Erin is a dedicated operations, training, and hospitality oriented leader with a passion for employee development and creating/enhancing the customer experience. Erin created, developed, and implemented a 5-Star Service Training platform, intended to bridge the gap between luxury hotel hospitality standards and the student housing experience, and currently serves as the SVP of Innovation and Implementation at CLS Living.

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Ruthie Woodard
Director of Leasing
University Partners

Ruthie Woodard serves as Director of Leasing for University Partners, bringing over 15+ years of experience in the student housing industry. Since joining University Partners in 2021, Ruthie is primarily responsible for the leasing and marketing strategy and its implementation across the University Partners' portfolio. Woodard’s career in student housing began over a decade ago, starting as a Community Assistant and moving up the ranks to become a Director of Leasing. Prior to joining University Partners, she served as the Regional Leasing and Training Director for Asset Living.

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Tyler Rosa
Operations Analyst
Cardinal Group Companies

Tyler Rosa serves as Operations Analyst at Cardinal Group Companies. A Florida State University alum, Rosa has experience across multifamily operations, leasing, and resident services, most recently as Community Manager at Capstone Management Partners and Operational Specialist at University Partners. Rosa's background also includes lease-up work at Subtext and nearly five years at Asset Living, spanning roles from Resident Assistant and Assistant Resident Director through Leasing Manager and Assistant Property Manager. Rosa is focused on leading by example and opening doors for young people building careers in the industry.

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