Operations
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April 23, 2026 12:00 PM

The Multifamily Maintenance Playbook Deep Dive with PRG Real Estate

In March 2026, EliseAI launched a 60 page playbook full of multifamily maintenance benchmark stats, best practices, and learnings from over 1.8 million processed work orders on the EliseAI platform. We're joined by Brad Fitzpatrick, Chief Technology Officer at PRG Real Estate, to deep dive our findings + learn more about PRG's experiences with EliseAI's Maintenance App.

You'll learn:

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What bottom, mid, and top quartile data points for conventional multifamily maintenance operations look like
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How to use playbooks and checklists to progress from bottom to mid to top quartile
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How PRG Real Estate is setting the bar for digitized maintenance operations, and key learnings from their experience

Hosted By

Brad Fitzpatrick

Chef Technology Officer
PRG Real Estate

Brad Fitzpatrick is the Chief Technology Officer at PRG Real Estate, where he drives the company’s technology vision, strategy, and operations. Since joining PRG in 2015, he has leveraged his expertise in network and server infrastructure, disaster recovery, and IT consulting to lead transformative enterprise-wide initiatives. His leadership has modernized PRG’s technology landscape through projects such as unifying communications on a single VoIP platform, migrating identity services to the cloud, implementing advanced network management, enhancing cybersecurity, and adopting AI-enabled solutions across multiple business functions.

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Evan Lee
Senior Manager, Strategy and Planning
EliseAI

As a Senior Manager, Strategy and Planning at EliseAI, Evan Lee supports new product launches and client centralization strategies, leveraging his experience at high-growth tech startups. Before joining EliseAI, Evan co-founded Flint, a clinical trial software startup, and served as Chief of Staff at Knoetic, where he supported the company's growth from Seed to Series B.

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