Product
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November 19, 2026 12:00 PM

Tour Intelligence: Bridging the Onsite Visibility Gap to Boost Leasing Conversion Rates, Improve Tour Quality, and Enable Real-Time Training

Your most insight-rich conversations happen face to face onsite, and until now, they've been a black box. Tour Intelligence in the EliseCRM platform lets agents record tours directly from their phone, creating a continuous feedback loop that improves leasing outcomes and raises the bar for your teams. 

Now, the moments that turn leads into leases become visible, actionable lessons for your leasing playbook. Managers can compare team performance on a leaderboard and identify coaching opportunities from every tour. Agents get specific feedback to improve faster. Executives can spot patterns across communities to guide team coaching, property improvements, and competitive positioning.

Akshay Ramaswamy, Staff Product Manager at EliseAI, will be joined by Sarah Clark, Director of GTM Strategy, to deep dive why we built Tour Intelligence, how operators are realizing value today, and what’s next on the product roadmap.

You'll learn...

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How Tour Intelligence allows you to score every tour against your customizable rubric, letting you see what went well and what each agent can improve
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How automated guest card updates and post-tour follow-ups help agents go from a finished tour to signed lease faster, without typing notes or manually sending emails
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How to gain visibility into conversion drivers including top objections, behaviors, and trends across tours in your entire portfolio to help you decide what to improve and what to highlight

Hosted By

Sarah Clark

Director of GTM Strategy and Operations
EliseAI

Sarah graduated from Duke University with a B.S. in Economics with a Concentration in Finance and minors in Chemistry and Biology. She started her career at JP Morgan working in roles across strategy and markets before moving to a middle market roll-up M&A startup. She next led revenue operations at Standard Metrics. Now Sarah leads GTM strategy at EliseAI. In her free time, she advises various startups across healthcare, fitness, technology, media and art.

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Akshay Ramaswamy
Staff Product Manager
EliseAI

Akshay Ramaswamy is a Staff Product Manager at EliseAI, where he leads the Affordable Housing product line and Apollo. Over the past decade, he has built AI products as a founder and operator, including selling his first company to Coinbase. He is a Stanford and Y Combinator alum and is deeply excited about applying AI to drive social good and reshape how we interact with technology.

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